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Problem with profile avatar

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Posted: Sat Jun 18th, 2011 06:58 pm

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clandestinezen
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Joined:	Fri Jun 17th, 2011
Location:	Cook Islands
Posts:	37
Status:	Offline

I can't seem to upload a profile picture it doesn't show up on the screen ? Iv'e tried reloading the page and emptying cache but still no joy.
There's a little blank box showing it's there but no image. Perhaps others can see it and it's only hidden to me ?
Maybe it's a wicked trick of the Magician card I'm painting !

Posted: Sat Jun 18th, 2011 08:13 pm

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debra
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Joined:	Sun Sep 9th, 2007
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Welcome

Your pic isn't visible to me either. It says automatic resizing but that may not work so try a smaller image?

Posted: Sun Jun 19th, 2011 08:09 pm

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AdamMcLean
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Joined:	Wed Sep 5th, 2007
Location:	Glasgow, United Kingdom
Posts:	1249
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Try resizing it closer to the size it will appear on screen.

Posted: Sun Jun 19th, 2011 08:23 pm

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clandestinezen
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Joined:	Fri Jun 17th, 2011
Location:	Cook Islands
Posts:	37
Status:	Offline

Still no good, I think it may come from my connexion, can't upload onto skydrive either I'll try picasa...

Managed to upload it into picasa:

There it is,

I'll try once more to upload it in my profile....

Last edited on Sun Jun 19th, 2011 08:52 pm by clandestinezen

Posted: Sun Jun 19th, 2011 08:54 pm

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clandestinezen
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Joined:	Fri Jun 17th, 2011
Location:	Cook Islands
Posts:	37
Status:	Offline

Still no luck

Posted: Sun Jun 19th, 2011 09:05 pm

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Jackdaw
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I've been having the same problem - tried yesterday to upload the same avatar I've always had on AT. As it's within the (smaller) limits there, it obviously should fit here. But it doesn't show up either. Tried a few times, had the same result as clandestinezen shows now. Then I gave up and deleted it.

Last edited on Sun Jun 19th, 2011 09:07 pm by

Posted: Tue Jun 28th, 2011 01:06 pm

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tarotcol
Administrator

Joined:	Mon Sep 3rd, 2007
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I have been taken to task for not sorting out the avatar problem that a handful of users are experiencing.

Please understand that I rent the board software. I have no access to how it works.

As only two or three people are having such a problem, I have to assume it is not a system wide issue, but one arising from the individual's computer setup or the type of file they are trying to upload as an avatar. JPG files, do have a header structure in addition to the picture information. This can become corrupted in some way. I cannot sort out individual users problems which are related to their computer system or files.

Please note :

Avatars can be at most 128 pixels wide.
Avatar files cannot exceed 15000 bytes.

I do not know if the system can enlarge avatar files to fit, though I understand it can reduce them to fit.

Users experiencing a problem with a particular file should try using another avatar file. Avatar pictures from one bulletin board may not necessarily work on this system.

Adam McLean

Posted: Tue Jun 28th, 2011 01:11 pm

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tarotcol
Administrator

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I am also not sure if the system will allow the use of gif files as avatar images.

Jpg file definitely work. Convert your gif file to a jpg.

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